Guiding Principles

Omya’s Values, Conduct and Behavior

Making the most of its unique assets, Omya is committed to providing services that enhance and optimize its customers' performance.

Modesty, courtesy, integrity and perseverance summarize how Omya people behave vis-ā-vis customers, partners and colleagues. These four Omya values are the most visible expression of the company’s style and a key ingredient of its corporate identity. All employees are committed to living the Omya values in their daily work.

Omya’s Commitment to Customers

Omya is committed to excellence in everything it seeks to do. Omya aims to conduct business in a consistent and straight-forward manner with all its clients. It does not hold equity stakes in its customers' assets.

Customers place a great deal of trust in Omya, particularly when it comes to handling sensitive and confidential information. Omya’s reputation for integrity and fair dealing is vitally important in winning and retaining this trust.

Omya strives to maintain the trust and confidence of its customers and partners, as well as all others affected by its operations. When Omya is clearly seen to behave in an ethical manner, it enhances its own reputation for integrity, which in turn helps to attract and retain both customers and employees.

Customer Focus

Constant dialogue with clients around the world is essential for identifying and developing optimal solutions quickly.